Office Optimizer + HOPE AIthe AI receptionist
MEETHOPE
HOPE answers your clinic’s phone when your team can’t: evenings, weekends, lunch breaks and busy Mondays. Call her and hear for yourself.
HOPE up close
Four jobs, done the way your clinic would do them.
What she answers
The everyday questions that tie up your phone, in a warm, friendly voice.
- Hours and holiday hours
- Services and what a first visit looks like
- Directions and parking
- What to bring to a first visit
- Booking, moving or cancelling a visit
Books into your schedule
HOPE follows your booking rules and books the visit while the caller is still on the line, so a new patient doesn’t hang up and call the next clinic.
Texts confirmations and reminders
After booking, the patient gets a quick text confirmation, then a reminder before the visit.
Hands off to a person
Anything clinical or sensitive, or any time a caller asks for a person, HOPE passes it to your team instead of guessing. She doesn’t give clinical advice.
On your existing line, 24/7
Patients keep calling the number they already know. HOPE picks up on your clinic’s existing line through call forwarding, or we can port the number. Your team answers when they’re free; HOPE covers the rest, day or night.
- No new number for patients to learn
- Call forwarding or number porting, whichever suits you
- Set up with your services, FAQs and booking rules
Call HOPE and hear her
The best way to judge HOPE is to talk to her. Ask about hours, try booking a visit, or ask for a person.
Rather listen first? Hear HOPE on sample calls →